Wednesday, January 19, 2011

State of Heights/State of Successes

And vice versa. I placed an order for 10 copies of each back at the beginning of the month. I received them the end of the week last week; should have had them earlier than I did but we had the snowstorm hit us and no mail was getting to us until after Wednesday. I opened the box while at the post office and didn't even think about checking the books carefully while there. Friday I went by the bookstore and left a copy of both books there, dropped a copy of State of Heights at the library, and went to the bank and gave my friend her copy of State of Heights. This morning I was in the car getting the remaining copies ready to send to Heather and to Mr. Hughes. I signed a copy of State of Successes to the Welcome Center (they have a nice little display of my books), picked up a copy of State of Heights to sign to Mr. Hughes and had to do a double take. I opened the book and the title page said State of Successes. I flipped through the book and the first part was State of Successes and the second part of the book was State of Heights. I got worried. Checked all the copies and two of each title came that way. Now I have to go check the copies I left at the bookstore and the library and with my friend to make sure their copies are correct. I think it is funny that about half way through they switched up but it also isn't funny at the same time.

I did call createspace folks and Shea was very helpful. He answered all my questions I had about other things besides trying to get the books corrected. Kudos to him for being helpful. He also said he enjoyed geography and trivia things like what my books are so I have a feeling he will be reading my titles as they get printed - lol. At least they are helpful and willing to correct their mistake without too much hassle to me.

I did ask about the upgrade and how I would know when State of Successes was available to bookstores, et cetera and one thing I found out was that because the books are print on demand and I've opted for bookstores as well as libraries/educational facilities and createspace direct distribution (this is basially for indie bookstores - they get their discount) there is a no-return policy. Woohooo!!!! - that means my books are available in the stores but they will not be on the shelves unless I do a book signing at any of the bigger stores. This is huge as I don't have to worry about losing money on returns. Yay for Okay - off to check copies of books more later - Mrs. E :)

1 comment:

BatyaD said...

whew! I'm out of breath just reading that!

It's nice when merchants of any sort respond well to problems. That's so rare nowadays.

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